West Texas Centers

Consumer Rights

Consumer Rights

Know Your Rights

Rights Protection Officer

The Rights Protection Officer is available to you to address your complaints and grievances.

If you feel that you have been:

Minnie Gonzalez, Consumer Rights Officer

Time: 08:00am - 05:00pm
Address: West Texas Centers 319 Runnels Street Big Spring, TX 79720
Phone: (432) 264-3267

Disability Rights Officer

Time: 08:00am - 05:00pm
Address: 7800 Shoal Creek Blvd, Suite 171-E Austin, TX 78757
Phone: 1-800-880-4456

Behavioral Health Ombudsman

Time: 08:00am - 05:00pm
Address: HHSC – Office of the Ombudsman P.O. Box 13247 MC H-700 Austin, TX 78711-3247
Phone: 1-800-252-8154
TDD: 1-800-538-4870
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