Intellectual & Developmental Disabilities (IDD) Services
Supporting Independence, Choice, and Community Inclusion
West Texas Centers provides support and services to individuals with intellectual and developmental disabilities (IDD) throughout our service area. Through programs coordinated with the Texas Health and Human Services Commission (HHSC), we help individuals and families explore available services, build everyday living skills, pursue meaningful activities, and participate in their communities.
Our approach is person-centered, focusing on each individual's strengths, preferences, goals, and support needs.
Our approach is person-centered, focusing on each individual's strengths, preferences, goals, and support needs.
IDD Services and Supports
Depending on individual eligibility, needs, and program availability, services and supports may include:
- Screening and Eligibility Determination: Assessments to determine eligibility for IDD services and supports.
- Day Programming: Opportunities to develop skills, participate in activities, and engage with others in the community.
- Service Coordination: Assistance identifying services, coordinating supports, and developing individualized service plans.
- Employment Assistance and Supported Employment: Support exploring employment opportunities and working toward employment goals.
- Vocational Training: Opportunities to build work-related and vocational skills.
- Self-Help and Daily Living Skills Training: Assistance developing skills that promote greater independence.
- Respite Services: Temporary relief for family members or other caregivers, when available and appropriate.
- Residential Supports: Assistance exploring residential services and support options based on individual needs and eligibility.
- Transition Assistance: Support for individuals and families planning the transition from school-based services to adult services.
- Home and Community-Based Services: Assistance exploring eligible services that support individuals in home and community settings.
- Texas Home Living (TxHmL) Waiver Services: Information and assistance related to the Texas Home Living waiver program.
- Community Supports: Assistance accessing supports and opportunities that encourage participation in community life.
- Nursing Services: Nursing support when included in an eligible program or service plan.
- PASRR Services: Assistance related to the Pre-Admission Screening and Resident Review process, when applicable.
- Crisis Intervention Services (CIS): Information and assistance related to available crisis intervention supports.
Not every service is available to every individual. Eligibility, program requirements, funding, and availability vary by service.
Determining Eligibility for IDD Services
An eligibility determination helps establish whether a person meets the criteria for intellectual disability or another qualifying condition within the HHSC IDD priority population.
The process may include a review of records, an interview with the individual and, when appropriate, their legally authorized representative (LAR) or others familiar with the individual's needs. A qualified professional may conduct or review standardized assessments and other information required to determine eligibility.
Once eligibility is established, West Texas Centers can help individuals and families learn about available services, applicable program requirements, and possible next steps.
An eligibility assessment may also be requested in connection with certain legal proceedings, including guardianship matters, when applicable.
The process may include a review of records, an interview with the individual and, when appropriate, their legally authorized representative (LAR) or others familiar with the individual's needs. A qualified professional may conduct or review standardized assessments and other information required to determine eligibility.
Once eligibility is established, West Texas Centers can help individuals and families learn about available services, applicable program requirements, and possible next steps.
An eligibility assessment may also be requested in connection with certain legal proceedings, including guardianship matters, when applicable.
LIDDA Services and Residential Options
As a Local Intellectual and Developmental Disability Authority (LIDDA), West Texas Centers helps individuals and families navigate the IDD service system, understand available options, and access services for which they may qualify.
Intermediate Care Facilities for Individuals with an Intellectual Disability (ICF/IID)
ICF/IID is a residential service option for eligible individuals who need ongoing support. Some facilities provide services in small community-based settings, while the available setting and services depend on the facility and the individual's needs.
Services may include assistance with daily living, access to medical care, habilitation or day activities, and opportunities to participate in the community.
Choosing an ICF/IID placement does not necessarily mean giving up a place on an interest list for a home and community-based waiver program. Rules and circumstances vary, so individuals and families should discuss their specific situation with a service coordinator.
Intermediate Care Facilities for Individuals with an Intellectual Disability (ICF/IID)
ICF/IID is a residential service option for eligible individuals who need ongoing support. Some facilities provide services in small community-based settings, while the available setting and services depend on the facility and the individual's needs.
Services may include assistance with daily living, access to medical care, habilitation or day activities, and opportunities to participate in the community.
Choosing an ICF/IID placement does not necessarily mean giving up a place on an interest list for a home and community-based waiver program. Rules and circumstances vary, so individuals and families should discuss their specific situation with a service coordinator.
Home and Community-Based Waiver Programs
West Texas Centers can help individuals and families understand available waiver programs and applicable interest-list processes. Depending on eligibility and program requirements, options may include:
- Home and Community-based Services (HCS)
- Texas Home Living (TxHmL)
- Community Living Assistance and Support Services (CLASS)
- Deaf Blind with Multiple Disabilities (DBMD)
Enrollment, funding, and service availability vary by program. Placement on an interest list does not guarantee immediate access to services.
How to Get Started
Our team can help you understand the eligibility process, explore service options, and determine the next steps for you or your family member.
Call the IDD Intake Hotline at 1-888-831-6618 for information about IDD eligibility, residential options, and available supports.
For general West Texas Centers information or crisis services, call 1-800-375-4357.
Additional Resources
For information about Texas ICF/IID and other long-term care options, visit the Texas Health and Human Services website:
For help locating an ICF/IID facility, contact HHSC or ask West Texas Centers for assistance finding current facility information.
Need Crisis Support?
West Texas Centers provides 24/7 crisis support.
Call 1-800-375-4357 — Available 24 hours a day, 7 days a week.
If there is an immediate, life-threatening emergency, call 911.
If you are in crisis please contact
us at:
1-800-375-4357
Call Us 24/7

